25 Year Steel Frame Warranty
The entire ChurchPlaza steel frame (not just the welds) carries a 25 year warranty against failure when seating is used for traditional church activities. Any frame found to be defective by ChurchPlaza will be repaired or replaced at our option.
25 Year Structural Seat and Back Warranty
Seat and Back foundations are warranted for 25 years against structural failure or breakage under normal use inside the church. Our ½” plywood seat and polymer back are designed to exceed BIFMA standards. Reminder, chairs are not designed to be used as step stools, ladders, or supports for construction projects.
The quality commercial grade foam is guaranteed not to wear or break down to a point of affecting the seat comfort or loosening of the fabric for a period of 10 years.
ChurchPlaza’s Quality Fabrics are warranted for 10 years against ordinary wear when used in a sanctuary ministry or comparable application within the continental United States and for 3 years when used outside of the continental United States in a worship facility or comparable application. Sewing workmanship is warranted for 5 Years with the exclusion of Card Pockets and Book Pouches due to vulnerability of unintended misuse. We do not warrant fabric against cuts, tears, burns, normal fading, Ultra Violet Lighting, outdoor use and/or exposure to sunlight.
To make a claim under this warranty contact ChurchPlaza, Inc. at (800) 927-6775. All upholstery fabrics and foam used in the manufacture of ChurchPlaza chairs are warranted by the respective fabric or foam supplier and ChurchPlaza. We reserve the right to receive photos of the problem and to have a defective chair returned to us at our expense.
Warranty does not apply to any product, which has been altered or subjected to misuse, negligence or accident. ChurchPlaza’s obligation under this warranty is limited to credit for or replacement of the defective item.